New Seattle phone line helps immigrant victims of domestic violence

The help line, announced Wednesday, is called the "Peace in the Home" line. The city chose a toll-free number so Seattle residents could call even if they are out of town.

Domestic violence can be a big problem among immigrants, said Someireh Amirfaiz, the director of Refugee Women's Alliance.

Victims sometimes come from cultures where such violence is tolerated, she said, so they're unsure of what domestic violence is and that help is available.

And if victims do want help, they sometimes struggle to find someone to talk to in their language.

The number — 888-847-7205 — takes callers to a recording offering 14 languages.

They choose one and are routed to a local social worker who specializes in domestic violence.

"They know that when they call, someone in their own language is going to pick up the phone and say, 'I'm here for you and I'll walk with you side by side,' " said Amirfaiz.